Effective Date: July 9, 2026 — This Privacy Policy describes how TDS Agency, LLC, located at 726 S 1100 W, Spanish Fork, 84660-4636, United States, collects, uses, stores, and protects your personal information when you visit our website at www.tdsagency.autos or use our systems design and engineering services.

1. Information We Collect

We collect information that you voluntarily provide to us when you fill out contact forms, subscribe to our newsletter, request a consultation, or communicate with us via email or phone. This information may include your full name, email address, telephone number, company name, job title, and details about your project or systems requirements.

We also collect certain information automatically when you visit our website. This includes your Internet Protocol address, browser type and version, operating system, referring URLs, pages viewed, time and date of访问, and other standard web analytics data. This automatic collection helps us understand how our website is used and improve our services.

If you engage TDS Agency for systems design or engineering services, we may collect additional business information including technical specifications of your infrastructure, network topology details, hardware inventories, software licensing data, and operational requirements necessary to perform our services effectively.

2. How We Use Your Information

TDS Agency uses the information we collect for the following purposes: to respond to your inquiries and provide quotations for our systems design and engineering services; to communicate with you about project updates, service announcements, and technical support matters; to improve, personalize, and expand our website and service offerings; to comply with legal obligations and enforce our terms of service; to detect, prevent, and address technical issues, security incidents, or fraudulent activity; and to send occasional marketing communications about our services, provided you have consented to receive such communications.

We may also use aggregated, anonymized data for statistical analysis, market research, and service improvement. This aggregated data cannot be used to identify you personally.

3. Legal Basis for Processing

Our processing of your personal information is based on one or more of the following legal grounds: your explicit consent provided at the time of data collection; the necessity of processing for the performance of a contract between you and TDS Agency; compliance with applicable legal obligations; or our legitimate business interests in operating and improving our services, provided such interests are not overridden by your privacy rights and interests.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, provided that these parties have agreed to keep your information confidential and use it only for the purposes we specify.

These third-party service providers may include web hosting providers, email communication platforms, customer relationship management systems, payment processors, analytics providers, and cloud infrastructure services. We require all third-party providers to maintain appropriate security measures and comply with applicable data protection laws.

We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions and inquiry data are generally retained for a period of three years following the last communication. Project-related data and technical documentation are retained for the duration of our engagement plus seven years for legal and contractual purposes.

When we no longer have a legitimate business need to retain your information, we securely delete or anonymize it. In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

6. Data Security

TDS Agency implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using TLS protocols, secure server infrastructure with firewall protection, access controls and authentication mechanisms, regular security audits and vulnerability assessments, employee training on data protection practices, and incident response procedures.

While we strive to use commercially acceptable means to protect your personal information, no method of electronic storage or transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we commit to promptly notifying you in the event of a data breach that affects your personal information as required by applicable law.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information: the right to access the personal data we hold about you; the right to request correction of inaccurate or incomplete data; the right to request deletion of your data where there is no legitimate business need for its retention; the right to restrict or object to processing of your data; the right to data portability; the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal; and the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at office@tdsagency.autos or write to TDS Agency, LLC, 726 S 1100 W, Spanish Fork, 84660-4636, United States. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. Cookies are small text files stored on your device by your web browser. We use session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period or until you delete them.

We also use web analytics services that employ cookies to help us analyze how users interact with our website. The information generated by these cookies about your use of the website is transmitted to and stored by the analytics provider. You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your information internationally, we ensure that appropriate safeguards are in place, including standard contractual clauses approved by relevant authorities, data processing agreements with adequate privacy protections, and verification that the recipient jurisdiction provides an adequate level of data protection.

10. Childrens Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly. If you believe that a child has provided us with personal information, please contact us immediately so that we can investigate and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the effective date at the top of this policy and notify you by posting a prominent notice on our website or by sending you a direct communication. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

TDS Agency, LLC
726 S 1100 W
Spanish Fork, 84660-4636
United States
Email: office@tdsagency.autos
Phone: +1 251-467-2956

13. Governing Law

This Privacy Policy and any disputes arising from it shall be governed by and construed in accordance with the laws of the State of Utah, United States, without regard to its conflict of law provisions. By using our website and services, you agree to submit to the personal and exclusive jurisdiction of the courts located within Utah County, Utah for resolution of any disputes related to this Privacy Policy or our data practices. If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.